Los Angeles Police Federal Credit Union Selects VaultRight to Advance Mobile-Enabled Branch Operations
Digital platform will help branch teams work more efficiently, strengthen operational consistency, and give leaders greater visibility across locations.
VAN NUYS, Calif. (October 14, 2026) — Los Angeles Police Federal Credit Union (LAPFCU) has selected VaultRight, a unified digital branch operations platform, to modernize internal workflows and expand its use of mobile technology across the branch environment.
The partnership reflects LAPFCU’s forward-thinking approach to technology and its commitment to providing employees with practical tools that support better outcomes for members. LAPFCU has continued to invest in modern digital capabilities designed around the distinct needs and schedules of the law enforcement community. By extending that innovation into branch operations, the credit union will help employees complete essential tasks more efficiently while maintaining strong, consistent controls.
VaultRight’s mobile-enabled platform brings together digital operational logs, electronic key management, branch-opening procedures, real-time alerts, reporting, and analytics in one system. Instead of relying on paper records or returning to a fixed workstation, authorized branch employees can complete and document operational tasks from a mobile device at the point where the work occurs.
The result is a more flexible operating environment designed to reduce unnecessary steps, improve accountability, and keep employees focused on serving members. At the same time, centralized reporting and real-time visibility will give LAPFCU leaders a clearer view of activity across its four branch locations, making it easier to monitor completion, identify exceptions, and support audit readiness.
“Serving the law enforcement community requires us to be responsive, dependable, and willing to embrace better ways of working,” said Steven Mickelson, Vice President of Member Experience and Services. “We want our associates to have technology that moves with them and supports the work taking place throughout the branch. VaultRight will help our teams complete important operational processes more efficiently while giving our leaders greater visibility and confidence across our locations. Ultimately, that means less time managing administrative tasks and more time focused on our members.”
LAPFCU’s selection of VaultRight builds on a broader technology strategy centered on accessible, individualized service. In 2024, the credit union announced a major digital banking modernization initiative intended to expand its capabilities and deliver innovative services to members whose work does not always follow a traditional schedule. VaultRight extends that same future-focused mindset to the processes employees manage behind the scenes each day.
The platform will also help standardize how operational procedures are completed and documented across locations. With mobile workflows, alerts, and centralized reporting, branch employees and leaders can work from a common, timely source of information—supporting stronger coordination, more efficient oversight, and consistent execution.
“LAPFCU understands that mobility is not simply about adding another device; it is about giving employees secure, intuitive tools that fit the way work actually happens,” said Eric Hilaire, CEO of VaultRight. “We are proud to partner with an organization that is pairing innovation with disciplined operational oversight to create better outcomes for its employees, leaders, and members.”
About Los Angeles Police Federal Credit Union
Los Angeles Police Federal Credit Union, founded in 1936, is based in Van Nuys, California. Available exclusively to law enforcement professionals and their family members across Southern California, the Credit Union serves 50,000 members with assets of $1.4 billion. LAPFCU provides a full suite of financial products and services. For more information, visit lapfcu.org.
About VaultRight
VaultRight is a unified digital platform that enables banks and credit unions to streamline operational controls by replacing paper-based processes with secure digital workflows. By bringing together digital logs, electronic key management, branch-opening procedures, real-time alerts, reporting, and operational analytics in a single platform, VaultRight helps financial institutions improve visibility, consistency, compliance, audit readiness, and employee safety while reducing operational risk and increasing efficiency across every branch.
For more information, visit VaultRight.com.